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Support Safer, More Reliable Medication Management

Medication management relies on multiple handoffs across teams and steps, making alignment difficult. Without better coordination, timely medication availability and resident care become harder to maintain.

Efficient Medication Management Reduces Errors

Manual medication management involves fragmented processes across staff, systems, and pharmacy partners, creating gaps in care and increasing the risk of errors. Residents taking multiple medications are particularly vulnerable, with polypharmacy rates reaching up to 72% in assisted living and 7,000–9,000 deaths annually attributed to medication errors. Limited order visibility and inconsistent workflows make safe medication administration and documentation even more challenging.

Key Medication Management Challenges

Disconnected Workflows

Manual processes across staff, systems, and pharmacy partners make it difficult to maintain medication accuracy.

Limited Visibility

Lack of real-time insight into pharmacy orders requires constant follow-up and manual tracking by wellness staff.

Med Management Accuracy

Manual medication management and documentation increases the risk for human error.

Inconsistent Processes

Varying manual steps across staff create workflow inconsistencies, leading to missed steps, duplicate work, and variability across shifts.

Pharmacy Connect has streamlined our order management process, cutting the time it takes in half. This efficiency allows our teams to dedicate more time to interacting with residents. Additionally, we’ve observed a notable enhancement in safety. Pharmacy Connect eliminates the uncertainty associated with order approvals, a crucial factor for ensuring the safety of both our staff and residents.

Derek Harris

Former Managing Director of Wellness Integration, Arrow Senior Living


40%

reduction in medication errors


50%

decrease in order management time

PointClickCare Solutions for Medication Management

Pharmacy Connect

Pharmacy Connect reduces reliance on manual medication management processes by streamlining order workflows, enhancing collaboration between wellness teams and pharmacies, and reducing administrative burden. Instead of chasing updates or making calls, staff can view order status, confirm details quickly, and stay aligned with pharmacy partners, helping reduce delays, improve accuracy, and create more consistent medication workflows.

Learn about Integrated Pharmacy Orders

Product Capabilities:

Real-time visibility into medication orders helps staff quickly see status without manual tracking or follow-up.

Direct integration with the pharmacy enables collaboration, reducing phone calls, delays, and clarifications.

A single standardized workflow replaces inconsistent manual steps, creating consistent order management.

Automated order status updates and pre-populated resident info reduces manual reconciliation and rework.

eMAR

Simplify medication administration with guided digital workflows and documentation that reduce manual steps and administrative burden. Step-by-step guidance and real-time alerts help staff stay on track and support the five rights—right resident, medication, dose, time, and route—while streamlined documentation improves consistency and frees up time for resident care.

Learn about Care and Service Delivery

Product Capabilities:

Guided medication workflows provide step-by-step support, reducing reliance on manual tracking.

Real-time alerts notify staff of missed doses, overdue medications, and required actions to prevent errors.

Barcode-enabled medication administration verifies the right medication, resident, and timing.

Streamlined medication documentation during and after med passes reduces administrative burden.

What PointClickCare Customers Say About Medication Management

See more customer stories

Arrow Senior Living Achieved a 50% Reduction in Order Management Time and Improved Pharmacy Collaboration

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