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Welcome to our Resource Hub! We hope you find something interesting to read, watch and share.

  • Choosing Your Point of Care Solution

    Choosing Your Point of Care Solution

    Finding the right technology solution for your senior living community can be tedious and time-consuming. You know what you need to improve resident outcomes and make the work of your caregivers...

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    Journey Through PDPM Success Webinar Series

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  • PointClickCare Customer of the Month: Angie Hamer

    PointClickCare Customer of the Month: Angie Hamer

    We’re excited to announce a new blog initiative to honour our dedicated customers. Each month we will be selecting a customer of the month and profiling them for our blog to show why they love...

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  • PointClickCare is Ready to Help You Change for PDPM

    PointClickCare is Ready to Help You Change for PDPM

    The October 1, 2019 deadline for the Patient-Driven Payment Model (PDPM) looms large and to master the quality transformation of PDPM, a cultural transformation is also needed.

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  • PointClickCare is the Best Partner to Support You Through PDPM.

    Find Out Why
  • HIE Adoption in New York39:13

    HIE Adoption in New York

    Hear from New York eHealth Collaborative (NYeC), Rochester RHIO, and Jewish Senior Life as they discuss the value of Health Information Exchange (HIE).

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  • How PDPM is Bringing Nurses Back to Skilled Nursing

    How PDPM is Bringing Nurses Back to Skilled Nursing

    With the onset of the Patient-Driven Payment Model (PDPM) just months away, Skilled Nursing providers are gearing up for the changes. While the process of change will require a lot of time and...

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  • PDGM Home Care Infographic

    PDGM Home Care Infographic

    PDGM will require agencies to move fast, do more, and be specific with their referral and patient information. PointClickCare’s cross-continuum solution can help you through PDGM.

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  • PDPM Checklist - Stage 5 Operationalize

    PDPM Checklist - Stage 5 Operationalize

    In stage 5 the focus is on maintaining the gains made through the changes implemented in previous stages. The most important part though, is making sure you scale the changes across your organization.

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  • High-Quality Resident Engagement Doesn’t Mean High Cost

    High-Quality Resident Engagement Doesn’t Mean High Cost

    “Given the large number of residents, and their extraordinary differences in terms of background and interest and physical/cognitive abilities, it is impossible for us to deliver on our...

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  • PDGM: Managing the Change with Confidence

    Learn More
  • PDPM Playbook - Stage 5 Operationalize

    PDPM Playbook - Stage 5 Operationalize

    Stage 5 is about maintaining the benefits made with the changes implemented throughout this journey. The focus is to remain compliant with PDPM in 2019 and to master these new processes...

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  • Harmony Solution Sheet

    Harmony Solution Sheet

    Harmony by PointClickCare gives you unprecedented access to the largest collection of post-acute care insights in North America — through the system most post-acute care partners already trust.

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  • Five Reasons to Challenge Your EHR Vendor

    Five Reasons to Challenge Your EHR Vendor

    According to CMS, approximately 15% of skilled nursing providers switch EHR vendors each year. With PDPM set to change the skilled nursing landscape in the near future, more providers will begin...

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  • Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction

    Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction

    "From an enterprise level, PointClickCare gives us the ability to look at the trends inour communities – and ultimately drive better care..."

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  • 5 Tips for Conquering Your Unbilled Services

    5 Tips for Conquering Your Unbilled Services

    Is your Senior Living community looking for ways to tame unbilled services? Do you need a process or system that will keep you in check and ensure that all of your services are accounted for so...

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  • Changing the Industry: Making the Move to Paperless Workflows

    Changing the Industry: Making the Move to Paperless Workflows

    Making the move to paperless workflows can be daunting, but the right technology can help Senior Living communities maximize resident satisfaction and increase revenue. Pinnacle Senior Living, an...

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  • The Importance of Streamlining Order Management under PDGM

    The Importance of Streamlining Order Management under PDGM

    With PDGM set to take effect in January 2020, home health agencies need to make changes to their documentation and revenue cycle management processes. Optimizing cash flow starts with streamlining...

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  • Journey to PDPM, Stage 4: Optimize

    Journey to PDPM, Stage 4: Optimize

    You’ve developed a plan (Stage 1), standardized processes (Stage 2), and analyzed data (Stage 3). So, what’s left? Well, now you need to optimize your plan with the insights you’ve gained from the...

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  • PDPM Stage 4: Optimize55:50

    PDPM Stage 4: Optimize

    The fourth stage in your PDPM journey involves implementing Quality Assurance (QA) and Performance Improvement (PI) programs to close identified gaps.

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  • What Does Engagement Optimization Look Like?

    What Does Engagement Optimization Look Like?

    Silver Bluff Village is a not for profit life plan community in Canton, North Carolina. It has been providing services to older adults since 1962 with a philosophy that is deeply rooted in...

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  • Skin & Wound Research Paper

    Skin & Wound Research Paper

    Pressure Injury, is a healthcare problem reported to affect 11.3% of the population in SNFs. This can be reduced using quality improvement methodologies and an innovative skin and wound smartphone app

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  • Prevent Revenue Loss From Unbilled Services58:24

    Prevent Revenue Loss From Unbilled Services

    If your caregivers are not accurately documenting all the services and medication they deliver, you may be losing out on revenue opportunities.

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