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Welcome to our Resource Hub! We hope you find something interesting to read, watch and share.

  • Harmony by PointClickCare1:17

    Harmony by PointClickCare

    Harmony by PointClickCare is an Integrated Care Coordination platform that helps acute care and risk-bearing organizations better manage the patient journey and their partners that support it.

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  • Senior Living Webinar: The Prospect Experience

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  • 2019 North America Product Leadership Award

    2019 North America Product Leadership Award

    This report evaluates Harmony by PointClickCare, our integrated care coordination platform, key features and benefits.
 Get your complimentary copy of the Frost & Sullivan's 2019 Report now...

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  • Top Questions About PDGM’s Impact on Billing and Finance Answered

    Top Questions About PDGM’s Impact on Billing and Finance Answered

    Note: This blog post was originally published on Relias.com Brian Harris of BlackTree Healthcare Consulting presented a webinar with Relias, and received so many questions about PDGM’s impact on...

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  • PointClickCare is the Best Partner to Support You Through PDPM.

    Find Out Why
  • The Year of the Nurse and Midwife: Honoring the Heart of Healthcare

    The Year of the Nurse and Midwife: Honoring the Heart of Healthcare

    The World Health Organization (WHO) has designated 2020 as the Year of the Nurse and Midwife and PointClickCare is proud to join in this tribute to the nursing profession. Nurses have been – and...

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  • How Technology Can Help Advance Hospice and Palliative Care

    How Technology Can Help Advance Hospice and Palliative Care

    As the long-term care industry moves toward value-based care, hospice agencies are taking notice. Shifting expectations and an aging population means hospice providers may see an increased demand....

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  • PointClickCare Customer of the Month: Chance Backert

    PointClickCare Customer of the Month: Chance Backert

    We’re excited to announce PointClickCare’s November Customer of the Month – Chance Backert! Chance is a PointClickCare Champion and has been working in diverse clinical settings for 25 years....

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  • An “Old Soul” Rising Star Found Her Early Calling in Senior Care

    An “Old Soul” Rising Star Found Her Early Calling in Senior Care

    Our last McKnight’s Women of Distinction post featured Hall of Honor inductee Jamie Dlatt, Vice President of Operations for Legacy Healthcare Services, with advice on juggling her busy career and...

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  • PDGM Toolkit - White Paper

    PDGM Toolkit - White Paper

    This toolkit provides a series of checklists for each major PDGM stakeholder group: Administrators, Intake Coordinators, Case Mangers, Billing Managers, OASIS Coders and Order Management Trackers.

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  • PDGM: Managing the Change with Confidence

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  • What Providers Need to Know About PDGM

    What Providers Need to Know About PDGM

    This document explains the new rule, lists common diagnoses that will not be covered, and gives examples of the specificity required. Please feel free to share it with your referring providers.

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  • Nutrition Management - Solution Sheet

    Nutrition Management - Solution Sheet

    Improve meal satisfaction, health outcomes and operational efficiency. Nutrition Management equips staff with tools & information to deliver exceptional meal service.

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  • Get PDGM Ready in 3 Months58:39

    Get PDGM Ready in 3 Months

    Some providers have spent the entire year preparing for PDGM, while others might have decided to take it slow and steady. It's not too late to get PDGM ready! Face the new year with confidence.

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  • How I saved 437 hours a month on orders processing

    How I saved 437 hours a month on orders processing

    Using PointClickCare Recover Health were able to reach new levels of efficiency. Read on to see what John Fraser, chief information officer at Recover Health, has to say about managing orders...

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  • It’s Not Too Late to Prepare Your Staff for PDGM!

    It’s Not Too Late to Prepare Your Staff for PDGM!

    There’s no turning back. PDGM will soon move Medicare towards a more value-based, outcome-driven payment system that puts the unique care needs of each patient first. The upcoming changes under...

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  • Insights on the “New Normal” in Senior Care from Mike and Dave Wessinger

    Insights on the “New Normal” in Senior Care from Mike and Dave Wessinger

    Approximately 2,000 PointClickCare customers, partners, and employees came together last week to hear PointClickCare Founder and CEO Mike Wessinger, and Co‐founder and President Dave Wessinger,...

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  • The Need for Standardization: PDPM & Beyond

    The Need for Standardization: PDPM & Beyond

    In this “how-to” guide, you’ll discover how building a culture of continuous improvement and quality transformation will provide a strong foundation for your business under PDPM

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  • Big News From SUMMIT!

    Big News From SUMMIT!

    Big news! We were so excited to introduce our vision for integrated care coordination this morning and share that our customers will have access to the data they need through...

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  • PDPM Solution Guide

    PDPM Solution Guide

    With PDPM, the change is not simply a payment methodology switch. It is a foundational shift to support a much larger objective: value-based, person-centric care. Changing how senior care providers..

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  • The Key to Unlocking Dementia

    The Key to Unlocking Dementia

    Abraham Maslow, best known for creating the hierarchy of needs theory, understood that we are born with passions and interests that bring us meaning and purpose. He once said, “A musician must...

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  • Your PDPM Questions Answered – Part 2: Therapy Case Mix Groups

    Your PDPM Questions Answered – Part 2: Therapy Case Mix Groups

    In Part 2: Therapy Case Mix Groups, of the PDPM series with Relias’ Senior Analyst for SNF Regulations and Clinical Reimbursements, Ron Orth, RN, CHC, CMAC, Relias received so many thoughtful...

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  • Exploring the “New Normal” Together at LeadingAge 2019

    Exploring the “New Normal” Together at LeadingAge 2019

    Whether you offer senior housing, assisted living, skilled nursing or continuing care in a retirement community, you’re dealing with profound changes in how you provide aging services. Here are...

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