We discuss the most common mistakes that organizations make in billing and explore ways to steer clear of them.
Other content in this Stream
Choosing Your Point of Care Solution
Finding the right technology solution for your senior living community can be tedious and time-consuming. You know what you need to improve resident outcomes and make the work of your caregivers...
HIE Adoption in New York
Hear from New York eHealth Collaborative (NYeC), Rochester RHIO, and Jewish Senior Life as they discuss the value of Health Information Exchange (HIE).
High-Quality Resident Engagement Doesn’t Mean High Cost
“Given the large number of residents, and their extraordinary differences in terms of background and interest and physical/cognitive abilities, it is impossible for us to deliver on our...
Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction
"From an enterprise level, PointClickCare gives us the ability to look at the trends inour communities – and ultimately drive better care..."
5 Tips for Conquering Your Unbilled Services
Is your Senior Living community looking for ways to tame unbilled services? Do you need a process or system that will keep you in check and ensure that all of your services are accounted for so...
Changing the Industry: Making the Move to Paperless Workflows
Making the move to paperless workflows can be daunting, but the right technology can help Senior Living communities maximize resident satisfaction and increase revenue. Pinnacle Senior Living, an...
What Does Engagement Optimization Look Like?
Silver Bluff Village is a not for profit life plan community in Canton, North Carolina. It has been providing services to older adults since 1962 with a philosophy that is deeply rooted in...
Prevent Revenue Loss From Unbilled Services
If your caregivers are not accurately documenting all the services and medication they deliver, you may be losing out on revenue opportunities.
Future-proof your Senior Living workforce
In our webinar 'Future-proof Your Senior Living Workforce – Retention Strategies for 2020 and Beyond', we discuss engagement, recruitment, and retention strategies to help future-proof your workforce
Unbilled Services: Is Your Revenue Potential at Risk?
This eBook highlights how incomplete documentation can lead to unbilled services in your organization, impacting your revenue and NOI goals.
Conquer Unbilled Services – Top 5 Criteria For Success
This eBook identifies the top five considerations to help you overcome the creep of unbilled services and improve the financial health of your community.
The Oaks Senior Living Increases Employee Engagement with PointClickCare
Watch how our customer “The Oaks”, enhances employee engagement, increases efficiencies, ultimately, enables themselves to better serve their residents by implementing solutions from PointClickCare
The Top Three Resident Engagement Funding Priorities
In Senior Living communities today, budgets are tight and funding priorities are often set to support sales-driving departments like marketing. The activities department is less often considered a...
Celebrating Leaders with the McKnight’s Women of Distinction Program
At a senior living conference a few years ago, I remember a disquieting feeling coming over me as I walked into the main lobby. Part of it was that I had worn a red dress, and I was in a sea of...
Introducing PointClickCare Companion for Assisted Living
PointClickCare Companion is a native mobile app that streamlines the workflow for service delivery and documentation.
Revenue Reboot: 3 Ways to Rethink Revenue in Senior Living
In this eBook, you’ll learn how Senior living operators can address lost revenue due to occupancy shortfall with 3 key methods: capturing unbilled care, adding services/amenities, & optimizing pricing
Customer Success Story: How an electronic health record can help you to improve compliance
Karen Decker, Executive Director discusses how an electronic health record (EHR) helped Spring Hills Hunter’s Creek to improve compliance
Customer Success Story: How Spring Hills Senior Communities completely eliminated paper documentation processes with its EHR platform
Lesa Scott, VP Resident Services and Program Development discusses how Spring Hills Senior Communities completely eliminated paper documentation processes with its EHR platform
Argentum 2019: The Power of Confidence with PointClickCare
For the past several years, PointClickCare has supported Argentum as an exhibitor and sponsor for their annual Senior Living Executive Conference and Expo – and this year is no exception. To give...
Customer Success Story: How an EHR can help improve processes for resident activities