Customer Sucess Story: How an electronic health record can help you to improve compliance

April 17, 2019

My name is Karen Decker and I am the Executive Director at Spring Hills Hunter’s Creek. I’ve been part of the team since August 2010 and have been working in the long-term care industry for 27 years.

When I first started at Hunter’s Creek we were a paper-based organization and while it was the only way we knew, it was definitely a time-consuming process. It wasn’t until 2013 that our Spring Hills Senior Communities head office team informed us that we would be transitioning over to an electronic health record (EHR), and in December of that year we officially went live with PointClickCare.

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