Resident Experience

  • What Does Engagement Optimization Look Like?

    What Does Engagement Optimization Look Like?

    Silver Bluff Village is a not for profit life plan community in Canton, North Carolina. It has been providing services to older adults since 1962 with a philosophy that is deeply rooted in...

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  • Prevent Revenue Loss From Unbilled Services58:24

    Prevent Revenue Loss From Unbilled Services

    If your caregivers are not accurately documenting all the services and medication they deliver, you may be losing out on revenue opportunities.

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  • Mastering Admissions: Part 252:37

    Mastering Admissions: Part 2

    From referral to discharge, residents entering your facility become part of a post-acute experience dedicated to ensuring their safety and wellness throughout their entire length of stay.

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  • Unbilled Services: Is Your Revenue Potential at Risk?

    Unbilled Services: Is Your Revenue Potential at Risk?

    This eBook highlights how incomplete documentation can lead to unbilled services in your organization, impacting your revenue and NOI goals.

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  • Conquer Unbilled Services – Top 5 Criteria For Success

    Conquer Unbilled Services – Top 5 Criteria For Success

    This eBook identifies the top five considerations to help you overcome the creep of unbilled services and improve the financial health of your community.

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  • The Oaks Senior Living Increases Employee Engagement with PointClickCare4:18

    The Oaks Senior Living Increases Employee Engagement with PointClickCare

    Watch how our customer “The Oaks”, enhances employee engagement, increases efficiencies, ultimately, enables themselves to better serve their residents by implementing solutions from PointClickCare

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  • Mastering Admissions: Part 127:23

    Mastering Admissions: Part 1

    From referral to discharge, residents entering your facility become part of a post-acute experience dedicated to ensuring their safety and wellness throughout their entire length of stay.

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  • Jean McGill, American Baptist Homes of the West0:52

    Jean McGill, American Baptist Homes of the West

    “PointClickCare is always looking into what the next need is going to be; always considering how it’s going to impact not only the building itself, but how it’s going impact our residents’ lives.”

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  • How to Master Your Admission Process in 6 Steps

    How to Master Your Admission Process in 6 Steps

    From referral to discharge, residents entering your facility become part of a post-acute experience dedicated to ensuring their safety and wellness throughout their entire length of stay.

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  • How to Define Resident Engagement

    How to Define Resident Engagement

    “A sense of purpose is best acquired when one has a sense of agency; that is, the power to affect one’s own destiny.” – Dr. G. Allen Power, Dementia Beyond Disease To define engagement, it helps...

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  • Resident Event Calendar - Solution Sheet - PointClickCare

    Resident Event Calendar - Solution Sheet - PointClickCare

    Simplify scheduling, managing and sharing resident activities.

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  • Improve Resident Experience with Better Assessments

    Improve Resident Experience with Better Assessments

    Conducting an assessment before a resident moves into the community can help providers set expectations, gain valuable insights on care trends, and ensure they’re prepared to deliver a great experienc

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  • Skilled Nursing Brochure

    Skilled Nursing Brochure

    Get the real time data you need to be the provider you want to be.

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  • Senior Living Brochure

    Senior Living Brochure

    Connecting care services, billing and administrative processes across a single, cloud-based platform.

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  • Why Senior Living Needs Ancillary Services

    Why Senior Living Needs Ancillary Services

    Download our free eBook to hear how CEOs of the most prominent senior living organizations are strategizing to maximize ancillary services opportunities.

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  • How Data is Driving Senior Living Success

    How Data is Driving Senior Living Success

    Download our free eBook to hear how CEOs of the most prominent senior living organizations are using data to their advantage, and why they believe data is a game-changer in senior living operations.

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