Resident Experience

  • Strategies for Rebuilding Census in a Post-Pandemic World

    Strategies for Rebuilding Census in a Post-Pandemic World

    This white paper examines how SNFs can demonstrate their abilities to take admissions and keep residents safe, while securing the confidence of family members and partners.

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  • Creating a Prospect Experience During COVID-1933:15

    Creating a Prospect Experience During COVID-19

    In this recorded webinar, learn about constraints experienced for creating a positive prospect experience during COVID-19 and best practices to overcome that.

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  • Webinar: COVID-19 Lessons Learned & Best Practices Moving Forward with Mission Point Healthcare Services44:53

    Webinar: COVID-19 Lessons Learned & Best Practices Moving Forward with Mission Point Healthcare Services

    View this recorded discussion about COVID-19 lessons learned and best practices with Kelly Dines & Kelly Harriman from Mission Point Healthcare Services.

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  • Cliniconex Solution Sheet

    Cliniconex Solution Sheet

    Use Cliniconex’s automated care messaging solution for PointClickCare’s cloud-based healthcare software to return time to care, improve resident family communication & enhance emergency preparedness

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  • Selecting The Right Integrated Care Coordination Solution (Checklist)

    Selecting The Right Integrated Care Coordination Solution (Checklist)

    This checklist will help you get a full view of all moving parts so you can choose the right integrated care coordination solution for your hospital. Ready to empower your case managers and providers?

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  • 5 Care Transition Takeaways from COVID-19

    5 Care Transition Takeaways from COVID-19

    Here’s a quick read on the five key takeaways from the COVID-19 pandemic that will enable acute care providers to develop better care transitions for their patients and prepare for what lies ahead...

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  • Beginners Guide to Integrated Care Coordination

    Beginners Guide to Integrated Care Coordination

    Pursuing integrated care without care coordination is like walking instead of running. Today’s market requires an entirely new model: Integrated Care Coordination (ICC). That’s why forward-thinking...

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  • Lessons in Care Transitions from COVID-19

    Lessons in Care Transitions from COVID-19

    We interviewed healthcare leaders at Kaiser Permanente, Mutual Medical and TriHealth on their most valuable lessons from the COVID-19 crisis and how it’s prompted changes in their approach towards...

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  • Choosing Your Point of Care Solution

    Choosing Your Point of Care Solution

    This eBook provides a guide in developing technology requirements and selecting the right point of care solution.

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  • 3 Ways Skilled Nursing is Standardizing to Improve Care

    3 Ways Skilled Nursing is Standardizing to Improve Care

    This white paper explores how skilled nursing facilities have developed and executed on standardized care processes, and their impacts on staff and residents.

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  • See What Senior Housing Companies Say About Our New Companion App3:16

    See What Senior Housing Companies Say About Our New Companion App

    PointClickCare Companion, with it's elegant and intuitive user experience, empowers your Senior Living wellness team with a fast and easy-to-use mobile tool that unifies the workflow for...

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  • Successful Transitions of Care

    Successful Transitions of Care

    Your guide to safe discharges and better outcomes. Once your resident is well enough to leave your facility, your focus is ensuring a successful transfer and their continued wellness...

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  • Senior Living Top Trends57:04

    Senior Living Top Trends

    While Senior Living organizations try to navigate this time of great change, increasing customer demands, and innovation, one thing is clear — high quality, customer-focused, and efficient care...

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  • How to Drive Consistent Care Delivery

    How to Drive Consistent Care Delivery

    How to Drive Consistent Care Delivery. Your guide to predicting and managing outcomes while reducing resident risks.

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  • Customer Story: Bluebird Retirement Community

    Customer Story: Bluebird Retirement Community

    Learn how Bluebird Retirement Community made the switch to PointClickCare Senior Living solution, allowing staff to spend less time documenting and more time with residents.

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  • Improve Outcomes with Pharmacy Initiated Medication Management58:37

    Improve Outcomes with Pharmacy Initiated Medication Management

    This webinar, with the help of a live demo, helps you learn how to avoid risks like wrong medication and administration, re-hospitalization etc. through an easy-to-use, streamlined medication workflow

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  • Capturing Services - Are Your Residents and Staff At Risk

    Capturing Services - Are Your Residents and Staff At Risk

    This eBook highlights the challenges you and your caregivers face while documenting services in real time.

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  • Prevent Revenue Loss From Unbilled Services58:24

    Prevent Revenue Loss From Unbilled Services

    If your caregivers are not accurately documenting all the services and medication they deliver, you may be losing out on revenue opportunities.

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  • Mastering Admissions: Part 252:37

    Mastering Admissions: Part 2

    In part 2 of the mastering admissions series, learn about clinical processes that impact your admissions on the actual day of admission and best practices for processes

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  • Unbilled Services: Is Your Revenue Potential at Risk?

    Unbilled Services: Is Your Revenue Potential at Risk?

    This eBook highlights how incomplete documentation can lead to unbilled services in your organization, impacting your revenue and NOI goals.

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