Simplifying Statements for Improved Resident Satisfaction

Clear, concise statements reduce questions and accelerate customer's payments. Rather than using the Print or Contact statement, adopt the new and improved statement format. This presentation will enable you to learn how to get a head start if you are considering offering the Payment Portal to your customers in 2020.

At the end of this presentation, you'll be able to:

  • Understand the newest statement design and configurability available in PointClickCare
  • Configure statements so they meet the needs of each facility Utilize tips and learning resources on transitioning to the new statements
  • ​Gain insight into eDelivery and online payment options
Previous Flipbook
A Day in the Life of a Business Office Manager
A Day in the Life of a Business Office Manager

You'll learn how to leverage available product features and functionality to prepare for a hassle-free mont...

Next Flipbook
Post-Acute and Senior Care Facing Historic Changes: Are You Prepared?
Post-Acute and Senior Care Facing Historic Changes: Are You Prepared?

Like never before, post-acute, long-term care, and senior living providers are facing a time of great chang...