PointClickCare Blog

Care Confidently

  • Meet Heidi Ehrlich, January Nurse of the Month

    Meet Heidi Ehrlich, January Nurse of the Month

    “She is extremely knowledgeable, great to work with and excelled at her job! Heidi is the definition of excellence in care, leadership and teamwork…” A snippet of the glowing recommendation for...

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  • Three Ways to Strengthen Your Preferred Network Relationship Under PDPM

    Three Ways to Strengthen Your Preferred Network Relationship Under PDPM

    As skilled nursing facilities continue to adjust to the new normal under PDPM, it’s critical to determine whether or not you are referral worthy under the new payment model. SNFs are facing a new...

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  • Three Keys to PDPM Greatness

    Three Keys to PDPM Greatness

    PDPM took effect over three months ago, and skilled nursing providers are adjusting to the new normal. PDPM didn’t end on October 1 – the new regulations are the first stop on a new path to...

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  • Much to Discuss in the Year of the Nurse and Midwife

    Much to Discuss in the Year of the Nurse and Midwife

    Welcome to the Year of the Nurse and Midwife! As we told you last month, PointClickCare is enthusiastically joining the celebration. We hope you had the chance to nominate an outstanding nurse for...

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  • PointClickCare Customer of the Month: John Fraser

    PointClickCare Customer of the Month: John Fraser

    As we prepare to ring in the New Year, we’d like to take a moment to celebrate December’s Customer of the Month, John Fraser from Recover Health. We’re so excited to feature a Home Health...

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  • How to Support Authentic Resident Engagement

    How to Support Authentic Resident Engagement

    One goal that Linked Senior has had since it began is to find ways to collaborate with residents and caregiving staff so that purposeful engagement can happen each day. As Linked Senior grew as a...

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  • The Need for Standardization Beyond PDPM

    The Need for Standardization Beyond PDPM

    Standardization helps improve productivity, quality, and morale by combining procedures used to complete the same process. It is goal-driven and structured change management – however, change can...

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  • Top Questions About PDGM’s Impact on Billing and Finance Answered

    Top Questions About PDGM’s Impact on Billing and Finance Answered

    Note: This blog post was originally published on Relias.com Brian Harris of BlackTree Healthcare Consulting presented a webinar with Relias, and received so many questions about PDGM’s impact on...

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  • The Year of the Nurse and Midwife: Honoring the Heart of Healthcare

    The Year of the Nurse and Midwife: Honoring the Heart of Healthcare

    The World Health Organization (WHO) has designated 2020 as the Year of the Nurse and Midwife and PointClickCare is proud to join in this tribute to the nursing profession. Nurses have been – and...

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  • How Technology Can Help Advance Hospice and Palliative Care

    How Technology Can Help Advance Hospice and Palliative Care

    As the long-term care industry moves toward value-based care, hospice agencies are taking notice. Shifting expectations and an aging population means hospice providers may see an increased demand....

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  • PointClickCare Customer of the Month: Chance Backert

    PointClickCare Customer of the Month: Chance Backert

    We’re excited to announce PointClickCare’s November Customer of the Month – Chance Backert! Chance is a PointClickCare Champion and has been working in diverse clinical settings for 25 years....

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  • An “Old Soul” Rising Star Found Her Early Calling in Senior Care

    An “Old Soul” Rising Star Found Her Early Calling in Senior Care

    Our last McKnight’s Women of Distinction post featured Hall of Honor inductee Jamie Dlatt, Vice President of Operations for Legacy Healthcare Services, with advice on juggling her busy career and...

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  • It’s Not Too Late to Prepare Your Staff for PDGM!

    It’s Not Too Late to Prepare Your Staff for PDGM!

    There’s no turning back. PDGM will soon move Medicare towards a more value-based, outcome-driven payment system that puts the unique care needs of each patient first. The upcoming changes under...

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  • Insights on the “New Normal” in Senior Care from Mike and Dave Wessinger

    Insights on the “New Normal” in Senior Care from Mike and Dave Wessinger

    Approximately 2,000 PointClickCare customers, partners, and employees came together last week to hear PointClickCare Founder and CEO Mike Wessinger, and Co‐founder and President Dave Wessinger,...

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  • Big News From SUMMIT!

    Big News From SUMMIT!

    Big news! We were so excited to introduce our vision for integrated care coordination this morning and share that our customers will have access to the data they need through...

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  • The Key to Unlocking Dementia

    The Key to Unlocking Dementia

    Abraham Maslow, best known for creating the hierarchy of needs theory, understood that we are born with passions and interests that bring us meaning and purpose. He once said, “A musician must...

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  • Your PDPM Questions Answered – Part 2: Therapy Case Mix Groups

    Your PDPM Questions Answered – Part 2: Therapy Case Mix Groups

    In Part 2: Therapy Case Mix Groups, of the PDPM series with Relias’ Senior Analyst for SNF Regulations and Clinical Reimbursements, Ron Orth, RN, CHC, CMAC, Relias received so many thoughtful...

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  • Exploring the “New Normal” Together at LeadingAge 2019

    Exploring the “New Normal” Together at LeadingAge 2019

    Whether you offer senior housing, assisted living, skilled nursing or continuing care in a retirement community, you’re dealing with profound changes in how you provide aging services. Here are...

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  • “Women of Distinction” Honoree Goes the Extra Mile for Her Skilled Nursing Residents

    “Women of Distinction” Honoree Goes the Extra Mile for Her Skilled Nursing Residents

    We recently wrote about 2019 McKnight’s Women of Distinction Rising Star Erin Donaldson of Life Care Services, and how she promotes diversity and mentoring in the senior living industry. We’re...

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  • PointClickCare Customer of the Month: Lisa Leatherwood

    PointClickCare Customer of the Month: Lisa Leatherwood

    We’re excited to announce PointClickCare’s October Customer of the Month – Lisa Leatherwood and the Silver Bluff Village team! Lisa is the Owner and Administrator at Silver Bluff Village located...

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