PointClickCare Blog

Care Confidently

  • Say Hello to Daphne Brown, Our April Spotlight Nurse

    Say Hello to Daphne Brown, Our April Spotlight Nurse

    “She makes residents each feel special, caring for them and treating their families as if they are her own. Daphne has an infectious smile and positive attitude about everything all day every day...

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  • Protecting Residents and Patients Against COVID-19

    Protecting Residents and Patients Against COVID-19

    COVID-19 has caused a public healthcare crisis that has long-term care providers working tirelessly to ensure the safety and well-being of their residents. Coronavirus (COVID-19) is part of a...

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  • In the Spotlight for March: Maryam Chambler

    In the Spotlight for March: Maryam Chambler

    “When something inspires you from within, that’s why you go into nursing. It’s a calling.” Maryam Chambler has experienced that inspiration throughout her life, making her the perfect choice as...

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  • How to Improve Engagement for Residents Living with Dementia

    How to Improve Engagement for Residents Living with Dementia

    Each day I talk to providers across the country about the obstacles they face each day that prevent them from creating enough 1:1 engagement. For me, it is an indication that we have a long way to...

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  • Growing Occupancy in Senior Living Through the Prospect Experience

    Growing Occupancy in Senior Living Through the Prospect Experience

    Your first step to full occupancy is the experience that captures your prospects and clients. There’s often a systematic approach in building occupancy in senior living organizations – such as...

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  • How to Improve the Patient Journey and Achieve Better Outcomes

    How to Improve the Patient Journey and Achieve Better Outcomes

    In order for senior care providers and health systems to achieve better care coordination across the continuum, they must be better connected. Regulatory changes and industry shifts and are...

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  • Introducing February Nurse of the Month, Brandy Malone

    Introducing February Nurse of the Month, Brandy Malone

    “Brandy by nature is a thinker, planner, and organizer; however, she is always eager to assist when plans change at the last minute.” That description truly sums up the characteristics of an...

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  • Five Ways to Make Your Facility More Profitable

    Five Ways to Make Your Facility More Profitable

    Despite new challenges like PDPM, as well as unprecedented low occupancies, you still have two intertwined goals: provide high-quality care to your residents while increasing profitability. Here...

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  • How to Achieve an Ideal Census-Mix

    How to Achieve an Ideal Census-Mix

    Here are 3 ways to obtain your ideal census mix and increase your profit margins in your skilled nursing facility.

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  • How Admitting an Ideal Resident Can Improve Your Profitability

    How Admitting an Ideal Resident Can Improve Your Profitability

    When it comes to admitting residents, how do you determine who is the best fit for your facility? By creating an ideal resident profile, you can successfully determine the best possible census...

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  • How to Address Bad Debt

    How to Address Bad Debt

    The financial health of your skilled nursing facility is greatly impacted when you’re burdened with a large amount of bad debt, but because of the reimbursement nature for SNF services, you can’t...

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  • PointClickCare Customer of the Month: Melissa Draper

    PointClickCare Customer of the Month: Melissa Draper

    We’re celebrating the New Year by recognizing the first Customer of the Month for 2020, Melissa Draper! Melissa is the Director of Clinical Informatics at Heritage Operations Group based out of...

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  • The Importance of Setting Goals and Measuring Resident Engagement

    The Importance of Setting Goals and Measuring Resident Engagement

    It isn’t uncommon to see New Year resolutions quickly set aside, but it is important to remember that there is value in setting goals. This is relevant to resident engagement because we have been...

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  • Meet Heidi Ehrlich, January Nurse of the Month

    Meet Heidi Ehrlich, January Nurse of the Month

    “She is extremely knowledgeable, great to work with and excelled at her job! Heidi is the definition of excellence in care, leadership and teamwork…” A snippet of the glowing recommendation for...

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  • Three Ways to Strengthen Your Preferred Network Relationship Under PDPM

    Three Ways to Strengthen Your Preferred Network Relationship Under PDPM

    As skilled nursing facilities continue to adjust to the new normal under PDPM, it’s critical to determine whether or not you are referral worthy under the new payment model. SNFs are facing a new...

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  • Three Keys to PDPM Greatness

    Three Keys to PDPM Greatness

    PDPM took effect over three months ago, and skilled nursing providers are adjusting to the new normal. PDPM didn’t end on October 1 – the new regulations are the first stop on a new path to...

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  • Much to Discuss in the Year of the Nurse and Midwife

    Much to Discuss in the Year of the Nurse and Midwife

    Welcome to the Year of the Nurse and Midwife! As we told you last month, PointClickCare is enthusiastically joining the celebration. We hope you had the chance to nominate an outstanding nurse for...

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  • PointClickCare Customer of the Month: John Fraser

    PointClickCare Customer of the Month: John Fraser

    As we prepare to ring in the New Year, we’d like to take a moment to celebrate December’s Customer of the Month, John Fraser from Recover Health. We’re so excited to feature a Home Health Care...

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  • How to Support Authentic Resident Engagement

    How to Support Authentic Resident Engagement

    One goal that Linked Senior has had since it began is to find ways to collaborate with residents and caregiving staff so that purposeful engagement can happen each day. As Linked Senior grew as a...

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  • The Need for Standardization Beyond PDPM

    The Need for Standardization Beyond PDPM

    Standardization helps improve productivity, quality, and morale by combining procedures used to complete the same process. It is goal-driven and structured change management. However, change can...

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