Solution Sheets

Integrated Direct Messaging Solution Sheet

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Helping senior care providers effectively coordinate the transition of residents to and from hospitals, physicians, hospice, and other care partners, by enabling the electronic delivery and receipt of resident-related health records, from within the PointClickCare platform. Integrated Direct Messaging Improve care transitions through secure electronic communication of resident-related health information. Integrated Direct Messaging helps senior care providers provide faster quality of care to residents, especially during transitions of care. With Integrated Direct Messaging, providers have the power to conveniently connect electronically with acute care providers and exchange resident information securely from within the PointClickCare electronic health record (EHR) platform. Integrated Direct Messaging supports: • Expedited and comprehensive partner communications • Complete care transitions • Improved quality of care leading to lower readmissions • Efficient document management What is Integrated Direct Messaging? Once activated within the PointClickCare platform, providers can send and receive secure Direct Messages to other senior care partners, including hospitals, practitioners, or insurance payers. Any attached documents can be saved as part of the resident's health record. Integrated Direct Messaging can connect with any other healthcare messaging systems, enhancing interoperability with all care transition partners.

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