PointClickCare Technologies

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Customer Success

Customer Testimonial: Marquis and the Continuum of Care

Today organizations face challenges with changing regulations, processes and reimbursements. Without visibility across the continuum of care, these challenges become even more difficult.

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Customer Testimonial: Nursing Advantage

Hear from Shane Craycraft at Health Care Management Group to learn how PointClickCare's Nursing Advantage is helping to reduce readmission rates and improve their relationship with referral partners.

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TriHealth Leverages Harmony to Strengthen their Post-acute Network

Using Harmony by PointClickCare, TriHealth are able to streamline patient transitions, make processes more efficient for staff, & provide families with accurate information to make the best decisions.

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Performance Insights: Customer Story

Hear from Shorayi Mazando at Commonwealth Care to learn how Performance Insights is helping to give better visibility into their financial performance and streamline their process.

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Nursing Advantage: Customer Story

Hear from Shane Craycraft at Health Care Management Group about how Nursing Advantage from PointClickCare is helping to reduce readmission rates and improve relationships with their referral partners

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Harmony Insights: Customer Story

Hear from Fred Barrett to learn how he us helping customers capture and exchange data with their hospital partners, gain better insights into their residents, and drive better conversations.

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Customer Story - Southern Healthcare and Eligibility Verification

Southern Healthcare's Revenue Cycle Director Patti Bolen discusses the value PointClickCare's Eligibility Verification brings to her facility.

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PointClickCare Customer of the Month: John Fraser

As we prepare to ring in the New Year, we’d like to take a moment to celebrate December’s Customer of the Month, John Fraser from Recover Health. We’re so excited to feature a Home Health Care...

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PointClickCare Customer of the Month: Chance Backert

We’re excited to announce PointClickCare’s November Customer of the Month – Chance Backert! Chance is a PointClickCare Champion and has been working in diverse clinical settings for 25 years....

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What Providers Need to Know About PDGM

This document explains the new rule, lists common diagnoses that will not be covered, and gives examples of the specificity required. Please feel free to share it with your referring providers.

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How I saved 437 hours a month on orders processing

Using PointClickCare Recover Health were able to reach new levels of efficiency. Read on to see what John Fraser, chief information officer at Recover Health, has to say about managing orders...

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PointClickCare Customer of the Month: Lisa Leatherwood

We’re excited to announce PointClickCare’s October Customer of the Month – Lisa Leatherwood and the Silver Bluff Village team! Lisa is the Owner and Administrator at Silver Bluff Village located...

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Success Under PDPM: Plaza Healthcare

See how PointClickCare customer Plaza Healthcare is leveraging PDPM tools within our core EHR platform...

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Success Under PDPM: Bridgeway Senior Healthcare

Bridgeway Senior Healthcare has more than 38 years of experience caring for the health and well-being of seniors in New Jersey. Learn how they are achieving success under PDPM with PointClickCare.

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PointClickCare Customer of the Month: Jason Dugenio

We’re excited to announce PointClickCare’s September Customer of the Month – Jason Dugenio and the Bridgeway Senior Healthcare team! Jason is the Chief Information Officer at Bridgeway Senior...

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Success Under PDPM: Plaza Healthcare

Concerned about the approaching deadline for PDPM? Plaza Health knew they needed help ensuring their teams, workflows, systems and data were ready. Watch their story and learn what confidence looks...

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See What Senior Housing Companies Say About Our New Companion App

PointClickCare Companion, with it's elegant and intuitive user experience, empowers your Senior Living wellness team with a fast and easy-to-use mobile tool that unifies the workflow for...

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Making a Bigger Difference Drives 2019 “Women of Distinction” Honoree

We featured Brenda Bacon in our most recent post on McKnight’s Women of Distinction, and her take on how the industry will change during the coming decade. Now, we’re continuing our series on the...

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2019 “Women of Distinction” Honoree Tells Women – and Men – to Follow Their Passion

Our most recent post on McKnight’s Women of Distinction featured Kristy Ruppe Craddock, who discussed the importance of emotion for those working in the industry. The series continues now with...

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Increasing Employee Engagement with PointClickCare

Senior living communities continue to face tight budgets and an increasingly competitive market. Improving residents’ care is critical to an organizations’ bottom line, and it starts with...

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