Customer Success

  • The Springs at Whitefish, MO on PointClickCare Companion3:32

    The Springs at Whitefish, MO on PointClickCare Companion

    The staff from The Springs at Whitefish share their thoughts and reactions to using the Companion mobile app from PointClickCare, and how it has made everyone's lives a little bit easier.

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  • Solution Sheet: Mobile Care Coordination

    Solution Sheet: Mobile Care Coordination

    Enable your remote workforce to work more efficiently using the Forcura mobile application. Caregivers will be able to communicate securely, capture and measure wounds and complete digital forms...

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  • Customer Testimonial: Marquis and the Continuum of Care

    Customer Testimonial: Marquis and the Continuum of Care

    Today organizations face challenges with changing regulations, processes and reimbursements. Without visibility across the continuum of care, these challenges become even more difficult.

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  • Customer Testimonial: Nursing Advantage

    Customer Testimonial: Nursing Advantage

    Hear from Shane Craycraft at Health Care Management Group to learn how PointClickCare's Nursing Advantage is helping to reduce readmission rates and improve their relationship with referral partners.

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  • TriHealth Leverages Harmony to Strengthen their Post-acute Network

    TriHealth Leverages Harmony to Strengthen their Post-acute Network

    Using Harmony by PointClickCare, TriHealth are able to streamline patient transitions, make processes more efficient for staff, & provide families with accurate information to make the best decisions.

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  • Performance Insights: Customer Story2:11

    Performance Insights: Customer Story

    Hear from Shorayi Mazando at Commonwealth Care to learn how Performance Insights is helping to give better visibility into their financial performance and streamline their process.

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  • Nursing Advantage: Customer Story2:33

    Nursing Advantage: Customer Story

    Hear from Shane Craycraft at Health Care Management Group about how Nursing Advantage from PointClickCare is helping to reduce readmission rates and improve relationships with their referral partners

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  • Harmony Insights: Customer Story2:21

    Harmony Insights: Customer Story

    Hear from Fred Barrett to learn how he us helping customers capture and exchange data with their hospital partners, gain better insights into their residents, and drive better conversations.

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  • Customer Story - Southern Healthcare and Eligibility Verification

    Customer Story - Southern Healthcare and Eligibility Verification

    Southern Healthcare's Revenue Cycle Director Patti Bolen discusses the value PointClickCare's Eligibility Verification brings to her facility.

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  • PointClickCare Customer of the Month: John Fraser

    PointClickCare Customer of the Month: John Fraser

    As we prepare to ring in the New Year, we’d like to take a moment to celebrate December’s Customer of the Month, John Fraser from Recover Health. We’re so excited to feature a Home Health Care...

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  • PointClickCare Customer of the Month: Chance Backert

    PointClickCare Customer of the Month: Chance Backert

    We’re excited to announce PointClickCare’s November Customer of the Month – Chance Backert! Chance is a PointClickCare Champion and has been working in diverse clinical settings for 25 years....

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  • What Providers Need to Know About PDGM

    What Providers Need to Know About PDGM

    This document explains the new rule, lists common diagnoses that will not be covered, and gives examples of the specificity required. Please feel free to share it with your referring providers.

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  • How I Saved 437 Hours a Month on Orders Processing

    How I Saved 437 Hours a Month on Orders Processing

    Using PointClickCare Recover Health were able to reach new levels of efficiency. Read on to see what John Fraser, chief information officer at Recover Health, has to say about managing orders...

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  • PointClickCare Customer of the Month: Lisa Leatherwood

    PointClickCare Customer of the Month: Lisa Leatherwood

    We’re excited to announce PointClickCare’s October Customer of the Month – Lisa Leatherwood and the Silver Bluff Village team! Lisa is the Owner and Administrator at Silver Bluff Village located...

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  • Success Under PDPM: Plaza Healthcare

    Success Under PDPM: Plaza Healthcare

    See how PointClickCare customer Plaza Healthcare is leveraging PDPM tools within our core EHR platform...

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  • Success Under PDPM: Bridgeway Senior Healthcare1:21

    Success Under PDPM: Bridgeway Senior Healthcare

    Bridgeway Senior Healthcare has more than 38 years of experience caring for the health and well-being of seniors in New Jersey. Learn how they are achieving success under PDPM with PointClickCare.

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  • PointClickCare Customer of the Month: Jason Dugenio

    PointClickCare Customer of the Month: Jason Dugenio

    We’re excited to announce PointClickCare’s September Customer of the Month – Jason Dugenio and the Bridgeway Senior Healthcare team! Jason is the Chief Information Officer at Bridgeway Senior...

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  • Success Under PDPM: Plaza Healthcare3:00

    Success Under PDPM: Plaza Healthcare

    Concerned about the approaching deadline for PDPM? Plaza Health knew they needed help ensuring their teams, workflows, systems and data were ready. Watch their story and learn what confidence looks...

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  • See What Senior Housing Companies Say About Our New Companion App3:16

    See What Senior Housing Companies Say About Our New Companion App

    PointClickCare Companion, with it's elegant and intuitive user experience, empowers your Senior Living wellness team with a fast and easy-to-use mobile tool that unifies the workflow for...

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  • Making a Bigger Difference Drives 2019 “Women of Distinction” Honoree

    Making a Bigger Difference Drives 2019 “Women of Distinction” Honoree

    We featured Brenda Bacon in our most recent post on McKnight’s Women of Distinction, and her take on how the industry will change during the coming decade. Now, we’re continuing our series on the...

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