Customer Success
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Read ArticlePointClickCare Customer of the Month: Carl Nelson
We’re excited to announce PointClickCare’s August Customer of the Month – Carl Nelson and the Plaza Healthcare Team! Carl is the Business Development Manager at Plaza Healthcare located in...
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Read FlipbookCustomer Story: Bluebird Retirement Community
Learn how Bluebird Retirement Community made the switch to PointClickCare Senior Living solution, allowing staff to spend less time documenting and more time with residents.
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Read ArticlePointClickCare Customer of the Month: Angie Hamer
We’re excited to announce a new blog initiative to honour our dedicated customers. Each month we will be selecting a customer of the month and profiling them for our blog to show why they love...
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Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction
Learn how Pinnacle Senior Living partnered with PointClickCare to help maximize revenue, transform service delivery and overcome industry challenges in their Senior Living organization.
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Read ArticleChanging the Industry: Making the Move to Paperless Workflows
Making the move to paperless workflows can be daunting, but the right technology can help Senior Living communities maximize resident satisfaction and increase revenue. Pinnacle Senior Living, an...
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Read ArticleWhat Does Engagement Optimization Look Like?
Silver Bluff Village is a not for profit life plan community in Canton, North Carolina. It has been providing services to older adults since 1962 with a philosophy that is deeply rooted in...
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4:18Watch VideoThe Oaks Senior Living Increases Employee Engagement with PointClickCare
Watch how our customer “The Oaks”, enhances employee engagement, increases efficiencies, ultimately, enables themselves to better serve their residents by implementing solutions from PointClickCare
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0:52Watch VideoJean McGill, American Baptist Homes of the West
“PointClickCare is always looking into what the next need is going to be; always considering how it’s going to impact not only the building itself, but how it’s going impact our residents’ lives.”
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4:50Watch VideoBlue Bird Retirement Living - How Pointclickcare became the foundation of their business
When Paul Gross owner/operator decided to venture into the senior living industry he wanted to be certain he had a platform that would ensure his residents, staff and bottom line would be...
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Read FlipbookCustomer Success Story: How an electronic health record can help you to improve compliance
Karen Decker, Executive Director discusses how an electronic health record (EHR) helped Spring Hills Hunter’s Creek to improve compliance
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Read FlipbookCustomer Success Story: How Spring Hills Senior Communities completely eliminated paper documentation processes with its EHR platform
Lesa Scott, VP Resident Services and Program Development discusses how Spring Hills Senior Communities completely eliminated paper documentation processes with its EHR platform
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Read FlipbookCustomer Success Story: Leveraging an EHR to improve billing processes
Faye Hoyte, the Business Officer Manager for Spring Hills Hunter’s Creek discusses how leveraging an Electronic Health Record (EHR) improved their billing processes.
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Read FlipbookCustomer Success Story: How an EHR helps care providers achieve success with their financial workflows
Barbara Boldt, Director of Finance at The Terraces of San Joaquin Gardens discusses how an Electronic Health Record (EHR) helps care providers achieve success with their financial workflows.
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Read FlipbookCustomer Success Story: How an EHR can help improve processes for resident activities
Annie Bumgarner, Certified Therapeutic Recreation Specialist at Cedar Creek Assisted Living discusses how an Electronic Health Record (EHR) can help improve processes for resident activities.
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Read FlipbookCustomer Success Story: How using an EHR set us apart from our competition
Heather Fritz, Administrative Director at Cedar Creek Assisted Living discusses how using an Electronic Health Record (EHR) has set them apart from their competition.
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Read FlipbookWhy Senior Living Needs Ancillary Services
Download our free eBook to hear how CEOs of the most prominent senior living organizations are strategizing to maximize ancillary services opportunities.
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27:22Watch VideoMinimizing the Regulatory Burden
President & CEO, June Gibson, shares Oak Management Service's experience in staying up-to-date on regulatory changes and compliance mandates, since switching EHR platforms over 10 years ago.
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45:00Watch VideoLuther Manor: Customer Success Story
Erika J. Tole, IT Director at Luther Manor, shares her team’s experience in adopting an integrated and comprehensive EHR system.
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41:06Watch Video3 Tips for Improving Bottom Line
Join Russ DePriest to discover how organizations are responding to the complexities of the industry, while preparing themselves for future success.
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42:19Watch VideoAntibiotic Stewardship Program: Ensure Your Compliance
Join PointClickCare and Richter Healthcare Consultants to ensure your facility is compliant with the CMS requirements on the Antibiotic Stewardship Program (ASP), as outlined in the SNF Mega Rule.
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