Customer Success

  • PointClickCare Customer of the Month: John Fraser

    PointClickCare Customer of the Month: John Fraser

    As we prepare to ring in the New Year, we’d like to take a moment to celebrate December’s Customer of the Month, John Fraser from Recover Health. We’re so excited to feature a Home Health agency...

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  • PointClickCare Customer of the Month: Chance Backert

    PointClickCare Customer of the Month: Chance Backert

    We’re excited to announce PointClickCare’s November Customer of the Month – Chance Backert! Chance is a PointClickCare Champion and has been working in diverse clinical settings for 25 years....

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  • What Providers Need to Know About PDGM

    What Providers Need to Know About PDGM

    This document explains the new rule, lists common diagnoses that will not be covered, and gives examples of the specificity required. Please feel free to share it with your referring providers.

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  • How I saved 437 hours a month on orders processing

    How I saved 437 hours a month on orders processing

    Using PointClickCare Recover Health were able to reach new levels of efficiency. Read on to see what John Fraser, chief information officer at Recover Health, has to say about managing orders...

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  • PointClickCare Customer of the Month: Lisa Leatherwood

    PointClickCare Customer of the Month: Lisa Leatherwood

    We’re excited to announce PointClickCare’s October Customer of the Month – Lisa Leatherwood and the Silver Bluff Village team! Lisa is the Owner and Administrator at Silver Bluff Village located...

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  • Success Under PDPM: Plaza Healthcare

    Success Under PDPM: Plaza Healthcare

    See how PointClickCare customer Plaza Healthcare is leveraging PDPM tools within our core EHR platform...

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  • Success Under PDPM: Bridgeway Senior Healthcare1:21

    Success Under PDPM: Bridgeway Senior Healthcare

    Bridgeway Senior Healthcare has more than 38 years of experience caring for the health and well-being of seniors in New Jersey. Learn how they are achieving success under PDPM with PointClickCare.

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  • PointClickCare Customer of the Month: Jason Dugenio

    PointClickCare Customer of the Month: Jason Dugenio

    We’re excited to announce PointClickCare’s September Customer of the Month – Jason Dugenio and the Bridgeway Senior Healthcare team! Jason is the Chief Information Officer at Bridgeway Senior...

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  • Success Under PDPM: Plaza Healthcare3:00

    Success Under PDPM: Plaza Healthcare

    Concerned about the approaching deadline for PDPM? Plaza Health knew they needed help ensuring their teams, workflows, systems and data were ready. Watch their story and learn what confidence looks...

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  • See What Senior Housing Companies Say About Our New Companion App3:16

    See What Senior Housing Companies Say About Our New Companion App

    PointClickCare Companion, with it's elegant and intuitive user experience, empowers your Senior Living wellness team with a fast and easy-to-use mobile tool that unifies the workflow for...

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  • Making a Bigger Difference Drives 2019 “Women of Distinction” Honoree

    Making a Bigger Difference Drives 2019 “Women of Distinction” Honoree

    We featured Brenda Bacon in our most recent post on McKnight’s Women of Distinction, and her take on how the industry will change during the coming decade. Now, we’re continuing our series on the...

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  • 2019 “Women of Distinction” Honoree Tells Women – and Men – to Follow Their Passion

    2019 “Women of Distinction” Honoree Tells Women – and Men – to Follow Their Passion

    Our most recent post on McKnight’s Women of Distinction featured Kristy Ruppe Craddock, who discussed the importance of emotion for those working in the industry. The series continues now with...

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  • Increasing Employee Engagement with PointClickCare

    Increasing Employee Engagement with PointClickCare

    Senior living communities continue to face tight budgets and an increasingly competitive market. Improving residents’ care is critical to an organizations’ bottom line, and it starts with...

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  • PointClickCare Customer of the Month: Carl Nelson

    PointClickCare Customer of the Month: Carl Nelson

    We’re excited to announce PointClickCare’s August Customer of the Month – Carl Nelson and the Plaza Healthcare Team! Carl is the Business Development Manager at Plaza Healthcare located in...

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  • Customer Story: Bluebird Retirement Community

    Customer Story: Bluebird Retirement Community

    Learn how Bluebird Retirement Community made the switch to PointClickCare Senior Living solution, allowing staff to spend less time documenting and more time with residents.

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  • PointClickCare Customer of the Month: Angie Hamer

    PointClickCare Customer of the Month: Angie Hamer

    We’re excited to announce a new blog initiative to honour our dedicated customers. Each month we will be selecting a customer of the month and profiling them for our blog to show why they love...

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  • Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction

    Pinnacle Senior Living Increases Revenue and Improves Resident Satisfaction

    Learn how Pinnacle Senior Living partnered with PointClickCare to help maximize revenue, transform service delivery and overcome industry challenges in their Senior Living organization.

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  • Changing the Industry: Making the Move to Paperless Workflows

    Changing the Industry: Making the Move to Paperless Workflows

    Making the move to paperless workflows can be daunting, but the right technology can help Senior Living communities maximize resident satisfaction and increase revenue. Pinnacle Senior Living, an...

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  • What Does Engagement Optimization Look Like?

    What Does Engagement Optimization Look Like?

    Silver Bluff Village is a not for profit life plan community in Canton, North Carolina. It has been providing services to older adults since 1962 with a philosophy that is deeply rooted in...

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  • The Oaks Senior Living Increases Employee Engagement with PointClickCare4:18

    The Oaks Senior Living Increases Employee Engagement with PointClickCare

    Watch how our customer “The Oaks”, enhances employee engagement, increases efficiencies, ultimately, enables themselves to better serve their residents by implementing solutions from PointClickCare

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